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- Microsoft 365 Plans Pricing
- Office 365 Login
- Microsoft 365 Plans And Pricing
- Microsoft 365 Plans Enterprise
- Secure your organization. Top tasks for security teams to support working from home. Configure three tiers of protection with Microsoft Teams. Get started with Microsoft 365 Defender. Deploy Microsoft Defender for Endpoint. Deploy Microsoft Defender for Office 365.
- The branding shift is meant to better reflect the innovative cloud-based productivity tools offered in these plans, as well as the new Microsoft 365 Personal and Family subscriptions, according to a blog post authored by Jared Spataro, Corporate Vice President for Microsoft 365. But the name changes should also help better differentiate between.
Microsoft 365 Plans Pricing
Microsoft 365 is available in a variety of plans to best meet the needs of your organization. 1password markdown. If you're looking for the differences between the Microsoft 365 and Office 365 Education plans, this article will show you which features are included in each of them.
Microsoft / Office 365 has been the flagship office software plan for Microsoft for nearly a decade. It is popular with companies of all sizes and has achieved high rates of adoption and user loyalty. Key to this success has been Microsoft’s ability to create different Microsoft 365 plans. Each Microsoft 365 Education plan includes a number of individual services, such as Exchange Online and SharePoint Online. The following table shows the services that are available in each Office 365 and Microsoft 365 plan so that you can choose the solution that best meets your needs.
Microsoft 365 provides a complete system, including Office 365, Windows 10, and Enterprise Mobility and Security. The following table lists the Office 365 for Education A1, A3, and A5 features along with the corresponding Microsoft 365 for Education A3 and A5 features. To compare features across business and enterprise plans, see Compare Microsoft 365 for business plans, or, for a more detailed list of features, see the relevant service description under Microsoft 365 and Office 365 service descriptions. To search for support articles and information, see Office Help & Training.
Services and features
Each Microsoft 365 Education plan includes a number of individual services, such as Exchange Online and SharePoint Online. The following table shows the services that are available in each Office 365 and Microsoft 365 plan so that you can choose the solution that best meets your needs. To review services and features in greater detail, see the Office 365 Education service description.
Service | Office 365 Education A1 | Office 365 Education A3 | Office 365 Education A5 | Microsoft 365 Education A3 | Microsoft 365 Education A5 | Office 365 A3 Student Use Benefit | Office 365 A5 Student Use Benefit | Microsoft 365 Education A3 Student Use Benefit | Microsoft 365 Education A5 Student Use Benefit |
---|---|---|---|---|---|---|---|---|---|
Office 365 platform | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Office for the web | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Microsoft 365 Apps for enterprise | No | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Exchange Online | Yes1 | Yes2 | Yes2 | Yes2 | Yes2 | Yes1 | Yes1 | Yes1 | Yes1 |
SharePoint Online | Yes3 | Yes4 | Yes4 | Yes4 | Yes4 | Yes3 | Yes3 | Yes3 | Yes3 |
OneDrive for Business | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Microsoft Teams | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Skype for Business Online | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Project | No5 | No5 | No5 | No5 | No5 | No5 | No5 | No5 | No5 |
Yammer Academic | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Microsoft Stream | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Microsoft Planner | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Classroom tools | Office 365 Education A1 | Office 365 Education A3 | Office 365 Education A5 | Microsoft 365 Education A3 | Microsoft 365 Education A5 | Office 365 A3 Student Use Benefit | Office 365 A5 Student Use Benefit | Microsoft 365 Education A3 Student Use Benefit | Microsoft 365 Education A5 Student Use Benefit |
Classroom experiences in Microsoft Teams | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
OneNote Class Notebook | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Microsoft Sway | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Microsoft Forms | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Learning tools | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Accessibility Checker | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Office Lens | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Minecraft Education Edition with Code Builder | No | No | No | Yes | Yes | No | No | Yes | Yes |
Take a Test app | No | No | No | Yes | Yes | No | No | No | No |
Set up School PCs app | No | No | No | Yes | Yes | No | No | No | No |
Voice video and meetings | Office 365 Education A1 | Office 365 Education A3 | Office 365 Education A5 | Microsoft 365 Education A3 | Microsoft 365 Education A5 | Office 365 A3 Student Use Benefit | Office 365 A5 Student Use Benefit | Microsoft 365 Education A3 Student Use Benefit | Microsoft 365 Education A5 Student Use Benefit |
Skype Meeting Broadcast | No | Yes | Yes | Yes | Yes | No | No | No | No |
Microsoft Bookings | No | Yes | Yes | Yes | Yes | No | No | No | No |
Audio Conferencing | No | No | Yes | No | Yes | No | No | No | No |
Phone System | No | No | Yes | No | Yes | No | No | No | No |
Analytics | Office 365 Education A1 | Office 365 Education A3 | Office 365 Education A5 | Microsoft 365 Education A3 | Microsoft 365 Education A5 | Office 365 A3 Student Use Benefit | Office 365 A5 Student Use Benefit | Microsoft 365 Education A3 Student Use Benefit | Microsoft 365 Education A5 Student Use Benefit |
Delve | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Power BI Pro | No | No | Yes | No | Yes | No | No | No | No |
My Analytics | No | No | Yes | No | Yes | No | No | No | No |
Azure Active Directory | Office 365 Education A1 | Office 365 Education A3 | Office 365 Education A5 | Microsoft 365 Education A3 | Microsoft 365 Education A5 | Office 365 A3 Student Use Benefit | Office 365 A5 Student Use Benefit | Microsoft 365 Education A3 Student Use Benefit | Microsoft 365 Education A5 Student Use Benefit |
Azure Active Directory Basic | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Azure Active Directory Plan 1 | No | No | No | Yes | No | No | No | Yes | Yes |
Azure Active Directory Plan 2 | No | No | No | No | Yes | No | No | No | Yes |
Compliance | Office 365 Education A1 | Office 365 Education A3 | Office 365 Education A5 | Microsoft 365 Education A3 | Microsoft 365 Education A5 | Office 365 A3 Student Use Benefit | Office 365 A5 Student Use Benefit | Microsoft 365 Education A3 Student Use Benefit | Microsoft 365 Education A5 Student Use Benefit |
Office 365 Rights Management | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Azure Information Protection Plan 1 | No | No | No | Yes | No | No | No | No | No |
Azure Information Protection Plan 2 | No | No | No | No | Yes | No | No | No | No |
Litigation Hold | No | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Content search | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Core eDiscovery (including Hold and Export) | No | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Advanced eDiscovery | No | No | Yes | No | Yes | No | No | No | No |
Data loss prevention (DLP) for email and files | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Endpoint DLP | No | No | No | No | Yes | No | No | No | No |
Communications DLP (Teams chat) | No | No | Yes | No | Yes | No | No | No | No |
Communication Compliance | No | No | Yes | No | Yes | No | No | No | No |
Customer Key | No | No | Yes | No | Yes | No | No | No | No |
Basic Auditing | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Advanced Auditing | No | No | Yes | No | Yes | No | No | No | No |
Basic Office 365 Message Encryption | Yes9 | Yes | Yes | Yes | Yes | Yes9 | Yes9 | Yes9 | Yes9 |
Advanced Office 365 Message Encryption | No | No | Yes | No | Yes | No | No | No | No |
Customer Lockbox | No | No | Yes | No | Yes | No | No | No | No |
Insider Risk Management | No | No | No | No | Yes | No | No | No | No |
Privileged Access Management | No | No | Yes | No | Yes | No | No | No | No |
Management and security | Office 365 Education A1 | Office 365 Education A3 | Office 365 Education A5 | Microsoft 365 Education A3 | Microsoft 365 Education A5 | Office 365 A3 Student Use Benefit | Office 365 A5 Student Use Benefit | Microsoft 365 Education A3 Student Use Benefit | Microsoft 365 Education A5 Student Use Benefit |
Microsoft Defender for Office 36510 Plan 2 | No | No | No | No | Yes | No | Yes | No | Yes |
School Data Sync | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Advanced Security Management | No | Yes | Yes | Yes | Yes | No | No | No | No |
Intune for Education6 | No | No | No | Yes | Yes | No | No | Yes | Yes |
Advanced Threat Analytics | No | No | No | Yes | Yes | No | No | Yes | Yes |
Microsoft Defender Antivirus | No | No | No | Yes | Yes | No | No | No | No |
Microsoft Defender Device Guard | No | No | No | Yes | Yes | No | No | No | No |
Microsoft Defender for Identity11 | No | No | No | No | Yes | No | No | No | Yes |
Office 365 Cloud App Security | No | No | No | Yes | Yes | Yes | Yes | Yes | Yes |
Microsoft 365 Cloud App Security | No | No | No | No | Yes | No | No | No | Yes |
Microsoft Defender for Endpoint12 | No | No | No | No | Yes | No | No | No | No |
Server and CAL benefits | Office 365 Education A1 | Office 365 Education A3 | Office 365 Education A5 | Microsoft 365 Education A3 | Microsoft 365 Education A5 | Office 365 A3 Student Use Benefit | Office 365 A5 Student Use Benefit | Microsoft 365 Education A3 Student Use Benefit | Microsoft 365 Education A5 Student Use Benefit |
Exchange7 | No | No | No | Yes8 | Yes | No | No | No | No |
SharePoint7 | No | No | No | Yes8 | Yes | No | No | No | No |
Skype for Business7 | No | No | No | Yes8 | Yes | No | No | No | No |
Windows Server CAL | No | No | No | Yes | Yes | No | No | No | No |
Microsoft Endpoint Configuration Manager | No | No | No | Yes | Yes | No | No | No | No |
System Center Endpoint Protection | No | No | No | Yes | Yes | No | No | No | No |
Note
1 Includes Exchange Online Plan 1 plus supplemental features.
2 Includes Exchange Online Plan 2.
3 Includes SharePoint Online Plan 1 plus supplemental features.
4 Includes SharePoint Online Plan 2.
5 Microsoft Project is not included in Office 365 but can be acquired separately. Project Online Essentials is free. If you are a student or an educational institution, you may be eligible to purchase Project Plan 3 and Plan 5 at educational prices.
6 Includes Intune.
7 Servers and CALs are included for Exchange, SharePoint, and Skype for Business.
8 ECAL or Core CAL, depending on the version of A3 that is purchased—with A5, the ECAL rights are included.
9 Microsoft 365 apps is required in order to apply protections and send protected emails from the Outlook Desktop.
10 Formerly Office 365 Advanced Threat Protection.
11 Formerly Azure Advanced Threat Protection.
12 Formerly Microsoft Defender Advanced Threat Protection.
-->2 Includes Exchange Online Plan 2.
3 Includes SharePoint Online Plan 1 plus supplemental features.
4 Includes SharePoint Online Plan 2.
5 Microsoft Project is not included in Office 365 but can be acquired separately. Project Online Essentials is free. If you are a student or an educational institution, you may be eligible to purchase Project Plan 3 and Plan 5 at educational prices.
6 Includes Intune.
7 Servers and CALs are included for Exchange, SharePoint, and Skype for Business.
8 ECAL or Core CAL, depending on the version of A3 that is purchased—with A5, the ECAL rights are included.
9 Microsoft 365 apps is required in order to apply protections and send protected emails from the Outlook Desktop.
10 Formerly Office 365 Advanced Threat Protection.
11 Formerly Azure Advanced Threat Protection.
12 Formerly Microsoft Defender Advanced Threat Protection.
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Microsoft 365 and Office 365 are available in a variety of plans to best meet the needs of your organization.
Service families and plans
![Microsoft 365 Plans Microsoft 365 Plans](/uploads/1/1/7/6/117648762/530731715.jpg)
The following table lists the different service families and plans available in Microsoft 365 and Office 365. For a high-level overview of features and pricing information, or to chat with an online representative, select any of the links in the Plans column.
Office 365 service family | Plans |
---|---|
Business (maximum of 300 users) | Microsoft 365 Business Basic (formerly Office 365 Business Essentials) Microsoft 365 Business Standard (formerly Office 365 Business Premium) Microsoft 365 Business Premium (formerly Microsoft 365 Business) Microsoft 365 Apps for business (formerly Office 365 Business) |
Enterprise (unlimited number of users) | Office 365 E1 Office 365 E3 Office 365 E5 Office 365 F3 Microsoft 365 F1 Microsoft 365 F3 (includes Office 365 F3) Microsoft 365 E3 (includes Office 365 E3) Microsoft 365 E5 (includes Office 365 E5) Microsoft 365 Apps for enterprise (formerly Office 365 ProPlus) |
Education (unlimited number of users) | Office 365 A1 Office 365 A3 Office 365 E5 Microsoft 365 A1 (one-time, per device license paired with free Office 365 A1 per user licenses) Microsoft 365 A3 (includes Office 365 A3) Microsoft 365 A5 (includes Office 365 A5) |
U.S. Government (unlimited number of users) | See all available plans |
Office 365 operated by 21Vianet in China | See all available plans |
Office 365 Germany | Learn about Office 365 Germany |
Service availability within each Microsoft 365 and Office 365 plan
Each Microsoft 365 or Office 365 plan includes a number of individual services, such as Exchange Online and SharePoint Online. The following table shows the services that are available in each plan.
Important
Office 365 Login
While a service may be available across Microsoft 365 and Office 365 plans, the features available in each plan may differ. To see the details of features that are available for each plan, refer to the individual service description or contact your Reseller or Microsoft sales representative for more information.
Several of the Microsoft 365 and Office 365 plans have add-ons that you can buy for your subscription. An add-on provides additional functionality to the subscription. For more information, see Buy or edit an add-on for Office 365 for business.
Several of the Microsoft 365 and Office 365 plans have add-ons that you can buy for your subscription. An add-on provides additional functionality to the subscription. For more information, see Buy or edit an add-on for Office 365 for business.
Service | Microsoft 365 Apps | Microsoft 365 Business Basic | Microsoft 365 Business Standard | Microsoft 365 Business Premium | Office 365 E1 | Microsoft 365 E3/Office 365 E3 | Microsoft 365 E5/Office 365 E53,15 | Microsoft 365 F3/Office 365 F3 | Microsoft 365 F1 |
---|---|---|---|---|---|---|---|---|---|
Office 365 platform | No | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Exchange Online | No | Yes5 | Yes5 | Yes5 | Yes5 | Yes6 | Yes6 | Yes8 | No16 |
SharePoint Online | No | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes17 |
OneDrive | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes4 | Yes4 |
Skype for Business Online 14 | No | Yes9 | Yes9 | Yes9 | Yes9 | Yes10 | Yes12 | Yes13 | Yes13 |
Office for the web | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | No18 |
Office applications | Yes | No | Yes | Yes | No | Yes | Yes | No | No |
Project | No | No | No | No | No | No | No | No | No |
Power BI | No | No | No | No | No | No | Yes | No | No |
Yammer Enterprise | No | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Azure Information Protection2 | No | No1 | No1 | Yes | No1 | Yes | Yes | No1 | No |
Microsoft Kaizala | No | Yes | Yes | Yes | Yes | Yes | Yes | Yes | No |
1 Google chrome catalina download. Azure Information Protection is not included, but can be purchased as a separate add-on and will enable the supported Information Rights Management (IRM) features. Some Azure Information Protection features require a subscription to Microsoft 365 Apps for enterprise, which is not included with Microsoft 365 Business Basic, Microsoft 365 Business Standard, Microsoft 365 F1, Microsoft 365 F3, Office 365 E1, Office 365 A1, or Office 365 F3.
2 To learn more about which Azure Information Protection features are included with Microsoft 365 and Office 365 plans, see Azure Information Protection.
3 Office 365 E5 and Microsoft 365 E5 contain Phone System and Audio Conferencing. To implement a Calling Plan requires an additional plan purchase (either Domestic or International).
4 Includes 2 GB storage.
5 Includes Exchange Online Plan 1.
6 Includes Exchange Online Plan 2.
7 Includes Exchange Online Plan 1 plus supplemental features.
8 Includes Exchange Online Kiosk.
9 Includes Skype for Business Online Plan 2 with basic client limitations.
10 Includes Skype for Business Online Plan 2 without any client limitations.
11 Includes Skype for Business Online Plan 1 plus supplemental features.
12 Includes Skype for Business Online Plan 2 with voice support and without any client limitations.
13 Includes Skype for Business Online Plan 1.
14 Microsoft Teams is now the primary client for messaging, meetings, and calling in Microsoft 365. As of Oct. 1, 2018, new customers with 500 seats or less are onboarded to Microsoft Teams and do not have access to Skype for Business Online. Tenants that are already using Skype for Business Online are able to continue doing so (including provisioning new users) until they complete their transition to Microsoft Teams.
15 Includes Microsoft 365 E5 Compliance, which provides automatic classification and retention, Customer Key, Advanced Message Encryption, Insider Risk Management, Communication Compliance, Information Barriers, Customer Lockbox, Privileged Access Management, Advanced Audit, Records Management, and Advanced eDiscovery capabilities; and Microsoft 365 E5 Security, which includes Microsoft Defender for Office 365 Plan 2, Microsoft Defender for Endpoint, Azure Active Directory Plan 2, Microsoft Defender for Identity, Microsoft Cloud App Security, and Safe Documents.
16 Microsoft 365 F1 does not include rights to an Exchange mailbox. To enable a full Teams experience, M365 F1 licenses may come with the Exchange Online K1 service plan enabled. Although the Exchange Online K1 service plan will provision a mailbox for the user, M365 F1 users are not entitled to use the mailbox. We recommend that your customers disable Outlook on the web via these steps and ask users not to access the Exchange mailbox via any other methods.
17 Includes SharePoint Online Kiosk. Cannot be administrators. No site mailbox. No personal site.
18 Microsoft 365 F1 users can read files using Office for the web, but do not have create/edit/save rights.
2 To learn more about which Azure Information Protection features are included with Microsoft 365 and Office 365 plans, see Azure Information Protection.
3 Office 365 E5 and Microsoft 365 E5 contain Phone System and Audio Conferencing. To implement a Calling Plan requires an additional plan purchase (either Domestic or International).
4 Includes 2 GB storage.
5 Includes Exchange Online Plan 1.
6 Includes Exchange Online Plan 2.
7 Includes Exchange Online Plan 1 plus supplemental features.
8 Includes Exchange Online Kiosk.
9 Includes Skype for Business Online Plan 2 with basic client limitations.
10 Includes Skype for Business Online Plan 2 without any client limitations.
11 Includes Skype for Business Online Plan 1 plus supplemental features.
12 Includes Skype for Business Online Plan 2 with voice support and without any client limitations.
13 Includes Skype for Business Online Plan 1.
14 Microsoft Teams is now the primary client for messaging, meetings, and calling in Microsoft 365. As of Oct. 1, 2018, new customers with 500 seats or less are onboarded to Microsoft Teams and do not have access to Skype for Business Online. Tenants that are already using Skype for Business Online are able to continue doing so (including provisioning new users) until they complete their transition to Microsoft Teams.
15 Includes Microsoft 365 E5 Compliance, which provides automatic classification and retention, Customer Key, Advanced Message Encryption, Insider Risk Management, Communication Compliance, Information Barriers, Customer Lockbox, Privileged Access Management, Advanced Audit, Records Management, and Advanced eDiscovery capabilities; and Microsoft 365 E5 Security, which includes Microsoft Defender for Office 365 Plan 2, Microsoft Defender for Endpoint, Azure Active Directory Plan 2, Microsoft Defender for Identity, Microsoft Cloud App Security, and Safe Documents.
16 Microsoft 365 F1 does not include rights to an Exchange mailbox. To enable a full Teams experience, M365 F1 licenses may come with the Exchange Online K1 service plan enabled. Although the Exchange Online K1 service plan will provision a mailbox for the user, M365 F1 users are not entitled to use the mailbox. We recommend that your customers disable Outlook on the web via these steps and ask users not to access the Exchange mailbox via any other methods.
17 Includes SharePoint Online Kiosk. Cannot be administrators. No site mailbox. No personal site.
18 Microsoft 365 F1 users can read files using Office for the web, but do not have create/edit/save rights.
Basic client limitations
The following features are available in the full client, but are not available in the basic client:
- Manage team call settings
- Manage delegates
- Make calls on behalf of another contact (manager/delegate scenario)
- Handle another's calls if configured as a delegate
- Manage a high volume of calls
- Initiate a call to a Response Group
- Call park
- Group call pickup
Changing or mixing plans
As the needs of your organization change, you may need to change your Microsoft 365 plan. Ge mv 3000 manual transmission. You can switch from your current subscription to another subscription:
- In the same service family: For example, you can move from Microsoft 365 Business Basic to Microsoft 365 Business Standard, or from Office 365 E1 to Office 365 E3.
- From a standalone plan: For example, you can move from Exchange Online Plan 1 to Office 365 E1.
- To a different service family: For example, you can move from Microsoft 365 Business Basic to Office 365 E3.
For information about how to change subscriptions, including how to move from a trial to a paid subscription, see Switch to a different Microsoft 365 plan or subscription.
Microsoft 365 Plans And Pricing
You can combine Enterprise, Business, and standalone plans (for example, Exchange Online Plan 1) within a single account. However, existing limitations on the number of seats per plan do not change. For example, you can have up to 300 seats per plan on both Microsoft 365 Business Basic and Microsoft 365 Business Standard, but an unlimited number of users on Exchange Online Plan 1.
Standalone services
The following online services are available on their own, as standalone plans. Garfield and friends torrent. They can also be added to Business and Enterprise service family plans that don't already include them. For pricing information, or to chat with an online representative, select any of the plans listed in the following table.
Service | Plans |
---|---|
Exchange Online | Exchange Online Plan 1 Exchange Online Plan 2 Exchange Online Protection Microsoft Defender for Office 365 Exchange Online Archiving Exchange Online Kiosk |
SharePoint Online | SharePoint Online Plan 1 SharePoint Online Plan 2 |
OneDrive for Business | OneDrive for Business Plan 1 OneDrive for Business Plan 2 |
Office applications | Microsoft 365 Apps for enterprise Microsoft 365 Apps for business |
Project portfolio management | Project Plan 1 Project Plan 3 Project Plan 5 |
Yammer | Yammer Basic |
Organizational insights | Workplace Analytics |
Business intelligence service | Power BI |
Online diagram software | Visio Plan 1 Visio Plan 2 |
Information Rights Management | Azure Information Protection |
Feature availability
Microsoft 365 Plans Enterprise
To view feature availability across Microsoft 365 and Office 365 plans, see Microsoft 365 and Office 365 platform service description.